Hot Line +37410 511 211

Special offer

Preferential terms for provision of settlement cards to depositor customers

For individuals with a fixed term deposit of more than 6 months, preferential terms for the provision of settlement cards and for use of other banking products are defined for the customers of "Converse Bank" CJSC (hereinafter referred to as the Bank):

Deposit balance 1

AMD or equivalent foreign currency

Type of card 2

Servicing one payment card account

Opening and maintaining one savings account

Allocation of an individual safe deposit box 4

50,000 and more

Visa virtual account

0 AMD for the entire period of card validity 3

0 AMD for the entire period of validity of the account

50% less than the current service tariff

200,000 or more, up to 2 million

Visa Classic or Mastercard Standard or Woman's Card

2 million more, up to 10 million

Visa Gold or Mastercard Gold

10 million and more, up to 100 million

Visa Platinum

100 million and more

Visa Infinite

Other conditions, in accordance with the rates set for the respective Service 5

1 Deposit balance - the sum of the balances of all deposits in the name of the depositor.
2 Within the range of available limit, at the option preferred by the depositor.
3 With the exception of Visa Infinite and Mastercard Elite cards for which, if the corresponding total amount of deposits becomes lower than the established minimum amount, the standard tariff for the given card immediately starts to apply.
4 The condition does not apply to the individual safe deposit boxes of the Customer Service Office.
5 Except for the settlement cards with a grace period under the following conditions:

Terms and conditions of servicing cards with a grace period

Commission for cash withdrawal in cash points and ATMs of the Bank and other banks operating within ArCa system1

3%

Commission for cash withdrawal in cash points and ATMs of the banks operating outside of ArCa system

3%, minimum AMD 1,500

Commission for cash withdrawal from card account and transfer to another account

3%

Card-to-card transfer by the Bank’s Payment Portal system and card-to- card transfers at the Bank's cash desks, Internet and Mobile banking systems

To ArCa, Visa and Mastercard cards of ArCa member banks

3% 2

To Visa and Mastercard cards of non-ArCa member banks

3% 2+ (1%, minimum 500 AMD)3

Card to card (by another method) transfers 4

3% 2

Monthly cash withdrawal limit from the card

50% of credit limit

1Among Armenian commercial banks VTB Bank (Armenia) is not a member of the ArCa system
2 The commission will be charged at the time of transaction recording.
3 The commission fee will be added to the transaction amount and will be charged immediately during the transaction.
4Additional fees may also apply by the servicing bank.

  General conditions

Reissuance

Upon the expiry of the settlement card's validity period, the card will be reissued according to the specified terms, based on the total amount of the customer's deposits as of the date of reissuance.

Communication with the Bank

You have the right to communicate with Converse Bank CJSC in any format at your discretion - by postal mail or by electronic communication methods. It is most convenient to receive information electronically, as it is available 24/7, free from the risk of loss of paper-based information and ensures confidentiality.

Remote communication methods

The Bank's services are also provided by long-distance means of communication, the terms of which are presented at the following links:

Converse Online Bank / Converse Mobile - https://conversebank.am/hy/internet-banking/
My Converse - https://conversebank.am/hy/my-converse/
SMS – Converse / USSD - https://conversebank.am/hy/sms-converse-ussd/

Attention

In accordance with the RA Law on Combating Money Laundering and Terrorism Financing, on the basis of the Know Your Customer Principle, the Bank may require the Customer to provide additional documents or other information, as well as ask questions during verbal communication, for the purpose of conducting due diligence of the Customer.  

The Bank may collect additional information in accordance with the terms of an agreement with the US Government under the Foreign Account Tax Compliance Act (FATCA) to determine your eligibility for being a US taxpayer.

Your financial directory

Your financial directory is an electronic system combining services offered to individuals that makes it easy to search, compare and find the most effective option for you.
https://www.fininfo.am/finhelper/index.php?type=deposit,
https://www.fininfo.am/finhelper/index.php?type=cards:

Procedure for resolving disputes

Any disputes and disagreements between the Customer and the Bank shall be resolved first by mutual negotiation, and should the agreement not be reached by such methods, the disputes and disagreements shall be resolved in accordance with the procedure prescribed by the RA legislation both per court procedure, and through financial system obmudsman.

Notice on Financial System Mediator

Please be informed that according to the RA Law on Financial System Mediator, in case of property claims arising out of services rendered to you by Converse Bank CJSC, disputes and disagreements for not exceeding million AMD or equivalent foreign currency may be resolved through the Financial System Mediator.
According to an agreement between the Bank and the Office of the Financial System Mediator, the Bank waives the right to challenge the Financial System Mediator's decisions only in relation to property claims not exceeding 250,000 (two hundred and fifty thousand) AMD or equivalent currency, and on transaction amounts not exceeding 500,000 (five hundred thousand) AMD or equivalent foreign currency.

Address: 0010 Yerevan, Khorenatsi str. 15,
"Elite Plaza" business center, 7th floor 
Email: info@fsm.am
Telephone: (+37460) 70-11-11
Fax: (+37410) 58-24-21:

Contact with the Bank

For more details and more information you can:

  • visit the Bank's website at https://www.conversebank.am
  • visit the Bank's Customer Service at the Head Office or any branch
  • Call: 374 10 511211
  • Viber: 374 95 511211
  • Skype: conversebank-callcenter

 Updated on 20.04.2020.